Sale support from Vdelta express

Ms Truc

Tel: +84 1687264621


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Used’s Terms 


+ Airway, DHL, Fedex, TNT, Door to Door.

Payment’s Notes 


+ T/T 100% in advance, L/C 100%  at sight for High value goods and General cargo.

+ Paypal, Visa, Mastercard.


1.The Buyer can pay T/T by Paypal, Visa, Mastercard.

- We allow to pay T/T 80% - 90% in advance for Fresh foods.

- For patrons, you can pay T/T 70% - 80% in advance for Fresh foods. After receiving goods within 3 days, the Buyer must pay the remaining.


2. The Buyer can open L/C in Buyer’s bank.

- We allow to pay L/C 80% - 90% at sight for Fresh foods

- The issuing bank issued the L/C request the Buyer to pay the beneficiary (the Seller) a certain amount when the beneficiary give documents in accordance with the L/C, prove beneficiary to complete the obligation to provide goods of a certain period of time specified in the L/C. After completing delivery obligations, the Seller give documents to the issuing bank in time period specified in the L/C to be paid.

- After receiving goods within 3 days, the Buyer must pay the remaining.

The Seller’s Responsibility 


+ Provide the items as per the correct contract .

+ Export Licence and procedures .

+ Transportation Contract , Insurrance Contract .

+ Delivery , consider risk

+ Divide expense , shipment Advice

+ Delivery document

+ Check packing , shipping mark .

+ Support information and involved expenses .

The Export Experience 


+ Be master of expected requests from the customers, make concerned persons who understand that requests clearly .

+ Let sale staffs negotiate with the customers to recognize risk implicitly which have ability to influence to quality , all measures of prevention for assuring the customers’ requests .

+ The matters are united by documents after signing contract .

+ Do appropriately straight first time .

+ Control the process of orders execution .

+ When happening problems beyond of the control : Check and solve problems.

+ Identify the unsuitable products . Classify and repair immediately.

+ Inform with the customers the happened problems beyond of the control.

+ When the customers claim about quality , delivery or any problems . Request the customers supply pictures , proofs for the problems and then , we will improve them for next time .

+ Solve the compensation requests : BE calm and analyze the problems that the customers complained.  Find solutions promtly and fewest costs are accepted by customers.