+ Airway, DHL, Fedex, TNT, Door to Door.
+ T/T 100% in advance, L/C 100% at sight for High value goods and General cargo.
+ Paypal, Visa, Mastercard.
1.The Buyer can pay T/T by Paypal, Visa, Mastercard.
- We allow to pay T/T 80% - 90% in advance for Fresh foods.
- For patrons, you can pay T/T 70% - 80% in advance for Fresh foods. After receiving goods within 3 days, the Buyer must pay the remaining.
2. The Buyer can open L/C in Buyer’s bank.
- We allow to pay L/C 80% - 90% at sight for Fresh foods
- The issuing bank issued the L/C request the Buyer to pay the beneficiary (the Seller) a certain amount when the beneficiary give documents in accordance with the L/C, prove beneficiary to complete the obligation to provide goods of a certain period of time specified in the L/C. After completing delivery obligations, the Seller give documents to the issuing bank in time period specified in the L/C to be paid.
- After receiving goods within 3 days, the Buyer must pay the remaining.
+ Provide the items as per the correct contract .
+ Export Licence and procedures .
+ Transportation Contract , Insurrance Contract .
+ Delivery , consider risk
+ Divide expense , shipment Advice
+ Delivery document
+ Check packing , shipping mark .
+ Support information and involved expenses .
+ Be master of expected requests from the customers, make concerned persons who understand that requests clearly .
+ Let sale staffs negotiate with the customers to recognize risk implicitly which have ability to influence to quality , all measures of prevention for assuring the customers’ requests .
+ The matters are united by documents after signing contract .
+ Do appropriately straight first time .
+ Control the process of orders execution .
+ When happening problems beyond of the control : Check and solve problems.
+ Identify the unsuitable products . Classify and repair immediately.
+ Inform with the customers the happened problems beyond of the control.
+ When the customers claim about quality , delivery or any problems . Request the customers supply pictures , proofs for the problems and then , we will improve them for next time .
+ Solve the compensation requests : BE calm and analyze the problems that the customers complained. Find solutions promtly and fewest costs are accepted by customers.